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A Winning Tip
A Winning Tip
“Winning Tips” is a monthly blog designed especially for lawyers—you’ll gain insight on trial strategies, client communications, witness prep and jury behavior from one of the country’s foremost trial consultants.
Noelle C. Nelson, Ph.D., has over 30 years of experience as a trial consultant. She specializes in trial strategy, witness preparation and focus groups all over the U.S.
Contact her at noelle@noellenelson.com.
Second Edition of Connecting With Your Client is Available Through
The second edition of Dr. Noelle Nelson’s Connecting With Your Client (ABA Publishing) gives attorneys the most up-to-date communication and persuasive tools needed to achieve greater client satisfaction.
The book contains updated information on:
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- Effectively communicating using the latest technology
- Creating rapport that builds your client’s trust and confidence
- Communicating billing and other case management issues in ways that support good client-lawyer relations
- Training your associates, legal assistants and support staff to adopt the appropriate attitude toward clients
- Step-by-step exercises that can help defuse uncomfortable situations
Connecting With Your Client includes discussion on how to maintain control over difficult situations and clients, as well as professional solutions drawn from real-life, real-case experiences. Managing partners, executive directors and marketing directors of top-level firms contribute their perspectives and share their solutions for attaining client satisfaction and cooperation.
Connecting With Your Client is available on LexisNexis.com. It is available in print and as an e-book.
Featured Articles:
- “How To Work Successfully With A Narcissistic Client”
Law Practice Today - “Out With The Old, In With The New–Try An Updated Approach To Jury Selection”
California Litigation - “Working With Your Jury”
ABA – Litigation & Trial Practice