Handle Your Challenging CEO Client Successfully with “Yes, and”
Successful CEOs, entrepreneurs and surgeons (among others) can be difficult clients. Their very success too often leads them to believe they know everything about how to succeed in their legal matter. Which usually involves their wanting you to do something entirely different from what you know is the best approach to handling their case or […]
Get Yourself Back on Track!
Phyllis Diller, the famous American stand-up comedian, had a powerful practice I’ve used successfully for many years. Her advice? “My recipe for dealing with anger and frustration: set the kitchen timer for twenty minutes, cry, rant, and rave, and at the sound of the bell, simmer down and go about business as usual.” It’s wonderful […]